Automotive Service Advisor

BMW of Ann Arbor

Oxnard, CA, US
Base: $65,000 - $160,000 annual; bonus/equity: per...
Not specified, presumed in-person.
Valid driver's license required
Acceptable driving record
Basic mechanical understanding of automobiles
BMW of Ann Arbor is seeking an experienced Automotive Service Advisor in Oxnard, CA, to provide exceptional customer service and facilitate communication between customers and technicians. The role involves overseeing automotive service and repairs, developing estimates, and managing customer records, all while ensuring a high level of customer satisfaction

Job Summary

  • The role involves serving as the primary communicator and liaison between customers and technicians to ensure service needs are understood by all parties.
  • Responsibilities include developing cost estimates for materials, supplies, and labor while administering manufacturer warranties for qualifying repairs.
  • The position offers competitive pay ranging from $65,000 to $160,000 annually along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 85

BMW of Ann Arbor is seeking an experienced Automotive Service Advisor in Oxnard, CA, to provide exceptional customer service and facilitate communication between customers and technicians. The role involves overseeing automotive service and repairs, developing estimates, and managing customer records, all while ensuring a high level of customer satisfaction.

Salary

Base: $65,000 - $160,000 annual; Bonus/Equity: Performance-driven incentives including Individual Payable Gross and Units Sold; Benefits: Medical, Dental, Vision, PTO, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Valid driver's license required
  • Acceptable driving record
  • Basic mechanical understanding of automobiles

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary customer service

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Valid driver's license in state of residence

Work Rights

Not specified

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