Claims Strategy And Delivery Lead

QBE

Australia
Not specified; not specified; hybrid working, well...
Hybrid
8-12 years claims operations experience
Governance and benefits realisation capability
Advanced stakeholder engagement skills
QBE is seeking a Claims Strategy and Delivery Lead for a hybrid position in Australia, accountable for translating strategic initiatives into operational outcomes within a 10-month fixed-term contract. The ideal candidate will possess extensive experience in claims operations and program delivery, particularly in complex environments, while demonstrating strong leadership and stakeholder engagement skills

Job Summary

  • This role is accountable for translating strategic intent into sustainable operational outcomes through disciplined portfolio and program management.
  • You will maintain an integrated delivery roadmap, track milestones, and influence senior leaders to resolve blockers.
  • The position offers hybrid working arrangements, free holistic wellbeing coaching, and life leave support.

Matching Summary

Match Score: 85

QBE is seeking a Claims Strategy and Delivery Lead for a hybrid position in Australia, accountable for translating strategic initiatives into operational outcomes within a 10-month fixed-term contract. The ideal candidate will possess extensive experience in claims operations and program delivery, particularly in complex environments, while demonstrating strong leadership and stakeholder engagement skills.

Salary

Not specified; Not specified; Hybrid Working, wellbeing coaching, financial/legal advice, Life Leave

Skills & Requirements

Must-have

  • 8-12 years claims operations experience
  • Governance and benefits realisation capability
  • Advanced stakeholder engagement skills
  • Strong data and digital integration expertise
  • Demonstrated change management capability

Nice-to-have

  • Proactive outcomes-focused mindset
  • Resilience to lead through ambiguity
  • Excellent communication at ELT level
  • Continuous improvement mindset

Key Requirements

  • 8-12+ years in claims operations or transformation
  • Experience influencing ELT and GMs
  • Audit-ready documentation capability
  • Work rights verification required

Work Rights

Must complete work rights checks

Tailored Resume

Cover Letter