Base: $34.95 to $36.39 ph; bonus/equity: + bonus o...
Customer service principles
Airport operations oversight
Team leadership and coaching
Supervisors manage and support Customer Service Agents, Operations Agents, and Skycaps, ensuring work is done safely and on time, and responding to customer questions
Job Summary
Supervisors manage and support Customer Service Agents, Operations Agents, and Skycaps, ensuring work is done safely and on time, and responding to customer questions.
Benefits include free flights for employees and eligible dependents, a 401(k) Company match contribution of up to 9.3%, potential for annual profit-sharing, and competitive health insurance starting from the first day of employment.
The role requires coordinating with all departments to maintain on-time performance, employee morale, and customer satisfaction, while overseeing day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment.
Matching Summary
Supervisors manage and support Customer Service Agents, Operations Agents, and Skycaps, ensuring work is done safely and on time, and responding to customer questions.
Salary
Base: $34.95 to $36.39 per hour; Bonus/Equity: Additional bonus opportunities available; Benefits: Fly for free, 401(k) match, health insurance
Skills & Requirements
Must-have
Customer service principles
Airport operations oversight
Team leadership and coaching
Performance monitoring and accountability
Safety and security compliance
Nice-to-have
Fostering inclusion and recognition
Continuous learning and development
Problem-solving and decision-making
Key Requirements
U.S. citizenship or current authorization to work
Ability to obtain SIDA badge
Ability to obtain GSC qualification
DOT drug and alcohol testing compliance
Minimum 18 years of age
Work Rights
Must have US citizenship or current authorization to work