Customer Services Representative

Alliance

Aguascalientes, Aguascalientes, Mexico
Onsite
Bilingual call center communication
Inbound customer service calls
Account inquiry and complaint resolution
Alliance is seeking a Bilingual Call Center Representative in Aguascalientes, Mexico, to provide exceptional customer service for inquiries related to vehicle loan and lease accounts. Candidates are expected to have a high school diploma, fluency in English, and experience in customer service

Job Summary

  • The role involves providing excellent and efficient quality service handling inbound calls related to Nissan Motor Acceptance Corporation and Infiniti Financial Services accounts.
  • Employees benefit from diverse career paths, cross-departmental moves, and innovative learning platforms including seminars and leadership training.
  • Nissan offers a comprehensive benefits package supporting employee well-being and success, with a commitment to diversity and confidentiality.

Matching Summary

Match Score: 85

Alliance is seeking a Bilingual Call Center Representative in Aguascalientes, Mexico, to provide exceptional customer service for inquiries related to vehicle loan and lease accounts. Candidates are expected to have a high school diploma, fluency in English, and experience in customer service.

Skills & Requirements

Must-have

  • Bilingual call center communication
  • Inbound customer service calls
  • Account inquiry and complaint resolution
  • Compliance with federal regulations
  • Onsite work at Aguascalientes
  • Use of MS Office tools
  • Customer focus and active listening

Nice-to-have

  • Career growth opportunities
  • Leadership training availability
  • Tuition reimbursement programs
  • Good grammar and communication skills

Key Requirements

  • High school diploma
  • Fluent English
  • Ability to work onsite in Aguascalientes

Work Rights

Not specified

Tailored Resume

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