Customer Banking Specialist Relief - Maddington (part Time, 22.5 Hr/wk)

CBA (Commonwealth Bank)

Maddington, Western Australia, Australia
Customer relationship building
Transactional needs assessment
Financial health checks
Build a personal connection with customers through meaningful conversations

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.

Matching Summary

Build a personal connection with customers through meaningful conversations.

Skills & Requirements

Must-have

  • Customer relationship building
  • Transactional needs assessment
  • Financial Health Checks
  • Loan and credit card applications
  • Adherence to bank procedures
  • Community engagement participation

Nice-to-have

  • Passion for service excellence
  • Ability to work independently
  • Holistic customer solutions
  • Proactive customer outreach

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter