Customer Accounts Specialist

Analog Devices, Inc.

Shanghai, China
Reconcile forecasts, backlog, shipments
Process orders, returns, refunds
Track material production progress
Proactively reconcile forecasts, backlog, and shipments to meet customer demand and target Sales revenue

Job Summary

  • Proactively reconcile forecasts, backlog, and shipments to meet customer demand and target Sales revenue.
  • Work independently but closely with cross-functional teams to resolve customer issues and escalate complex cases as needed.
  • Regular customer visits to build and maintain strong long-lasting customer relationships.

Matching Summary

Proactively reconcile forecasts, backlog, and shipments to meet customer demand and target Sales revenue.

Skills & Requirements

Must-have

  • Reconcile forecasts, backlog, shipments
  • Process orders, returns, refunds
  • Track material production progress
  • Resolve customer issues independently
  • Act as main point of contact

Nice-to-have

  • Build and maintain customer relationships
  • Empower sales team with insights
  • Contribute to account business reviews

Key Requirements

  • Good Excel and PowerPoint skill
  • Fluent in English
  • Experience with supply chain preferred
  • At least 5 years' experience with IC industry preferred
  • Familiar with Power BI preferred

Work Rights

Not specified

Tailored Resume

Cover Letter