Product Lead: Customer Insights And Engagement Analytics
Roche
Basel, Switzerland
Not specified; not specified; not specified
Ai and agentic ai solutions at scale
Crm salesforce veeva experience
Marketing automation adobe sfmc
This role serves as the Strategic Architect for Customer Facing Insights, moving the organization from generic outreach to hyper-personalized, data-led interactions
Job Summary
This role serves as the Strategic Architect for Customer Facing Insights, moving the organization from generic outreach to hyper-personalized, data-led interactions.
You will lead a unified squad to build scalable analytics products embedded directly into Medical and Commercial workflows to drive tangible business outcomes.
Roche offers a culture that encourages personal expression, open dialogue, and genuine connections where every voice matters in the mission to prevent, stop, and cure diseases.
Matching Summary
This role serves as the Strategic Architect for Customer Facing Insights, moving the organization from generic outreach to hyper-personalized, data-led interactions.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
AI and Agentic AI solutions at scale
CRM Salesforce Veeva experience
Marketing Automation Adobe SFMC
Cloud stacks Data Engineering MLOps
Pharma compliance adherence
Nice-to-have
Entrepreneurial mindset in matrix organization
Data storytelling for C-suite influence
Ability to kill low signal products
Simplifying complex AI concepts
Key Requirements
Deep understanding of Medical/Commercial lifecycle in Life Sciences
Hands-on experience with Snowflake or Databricks
Expert knowledge of IQVIA/Veeva data sets
Mastery of Agile Product Management using Jira and Scrum