Front Office Supervisor - Regal Palms

Mt. Rainier National Park Lodging

Davenport, FL, United States
18.00 usd hourly; not specified; not specified ph
On-site
Guest check-in and check-out
Reservation management
Switchboard monitoring
The Front Office Supervisor position at Mt. Rainier National Park Lodging requires overseeing front desk operations, ensuring excellent guest service, and managing staff. Ideal candidates should have strong clerical skills, computer proficiency, and the ability to handle customer inquiries and complaints

Job Summary

  • The Front Office Supervisor oversees the front desk clerks and operations, including checking guests in and out, reservations, and monitoring of the switchboard; while ensuring overall excellent guest service.
  • Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 75

The Front Office Supervisor position at Mt. Rainier National Park Lodging requires overseeing front desk operations, ensuring excellent guest service, and managing staff. Ideal candidates should have strong clerical skills, computer proficiency, and the ability to handle customer inquiries and complaints.

Salary

18.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Reservation management
  • Switchboard monitoring
  • Cash handling and balancing
  • Facility safety and maintenance
  • Customer complaint resolution

Nice-to-have

  • Positive company representation
  • Bilingual English/Spanish

Key Requirements

  • High School Diploma
  • Clerical skills
  • Computer proficiency (MS Outlook, Word, Excel)
  • Ability to arrange and coordinate schedules

Work Rights

Not specified

Tailored Resume

Cover Letter