Lead Analyst, Investment It

AIA

Not specified (assumed to be in-office or hybrid based on the nature of the role)
Aladdin solution support experience
2-3 years regional system support
Incident and service request resolution
AIA Digital+ is seeking a Lead Analyst for Investment IT to provide L2 support for the Aladdin system, ensuring effective incident management, user support, and adherence to IT best practices. The ideal candidate should possess relevant experience in system support, particularly with Aladdin, and have a proactive, analytical mindset

Job Summary

  • The role involves providing day-to-day L2 BAU support for the Aladdin system within AIA Digital+.
  • Candidates must ensure solutions are consistent with regional templates and adhere to IT best practices.
  • The position requires supporting end users, acting as an Aladdin ambassador, and participating in regional project activities.

Matching Summary

Match Score: 75

AIA Digital+ is seeking a Lead Analyst for Investment IT to provide L2 support for the Aladdin system, ensuring effective incident management, user support, and adherence to IT best practices. The ideal candidate should possess relevant experience in system support, particularly with Aladdin, and have a proactive, analytical mindset.

Skills & Requirements

Must-have

  • Aladdin solution support experience
  • 2-3 years regional system support
  • Incident and service request resolution

Nice-to-have

  • Proactive self-starter with ownership
  • Team player eager to learn
  • Ability to work in fast-paced environment

Key Requirements

  • Bachelor's degree in IT or relevant discipline
  • Relevant CoE support experience
  • Certified Aladdin certification required
  • ITIL certification is a plus

Work Rights

Not specified

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