Strategic Account Manager

Cloudbeds

Thailand
On-site
7+ years hospitality industry experience
Senior operational or commercial roles
Deep thai hospitality market knowledge
This role serves as a trusted strategic partner for Cloudbeds' largest hotel customers in Thailand, focusing on optimizing operations and driving business growth

Job Summary

  • This role serves as a trusted strategic partner for Cloudbeds' largest hotel customers in Thailand, focusing on optimizing operations and driving business growth.
  • The position requires managing complex portfolios through regular on-site visits, strategic business reviews, and proactive churn reduction strategies.
  • Cloudbeds offers a remote-first culture with benefits including monthly wellness Fridays, full paid parental leave, and professional development opportunities.

Matching Summary

This role serves as a trusted strategic partner for Cloudbeds' largest hotel customers in Thailand, focusing on optimizing operations and driving business growth.

Skills & Requirements

Must-have

  • 7+ years hospitality industry experience
  • Senior operational or commercial roles
  • Deep Thai hospitality market knowledge
  • Fluent Thai and strong English skills
  • Revenue management and PMS expertise

Nice-to-have

  • SaaS platform experience
  • Salesforce CRM familiarity
  • Phuket resort market experience
  • AI-powered solution interest
  • Remote team collaboration

Key Requirements

  • 7+ years senior hospitality experience
  • Native Thai fluency required
  • Strong English communication skills
  • Experience with hotel PMS systems
  • Proven track record in revenue management

Work Rights

Not specified

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