Wan Engineer (l1)

NTT DATA

Johannesburg, South Africa
Hybrid
First line support
Incident resolution
Network infrastructure troubleshooting
The WAN Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure remains operational

Job Summary

  • The WAN Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure remains operational.
  • Their primary objective is to ensure zero missed service level agreement conditions.
  • NTT DATA embraces diversity and inclusion, providing a workplace where you can grow and thrive.

Matching Summary

The WAN Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure remains operational.

Skills & Requirements

Must-have

  • first line support
  • incident resolution
  • network infrastructure troubleshooting

Nice-to-have

  • excellent attention to detail
  • positive client experience
  • ability to work under pressure

Key Requirements

  • 2-4 years work experience
  • ITIL certification
  • CCNA or CCNP

Work Rights

Not specified

Tailored Resume

Cover Letter