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Beach Park Animal Clinic is seeking a Client Service Representative to provide exceptional customer service and support in a veterinary setting. The ideal candidate will have excellent communication skills, the ability to multitask, and a compassionate demeanor, especially during emotional situations.
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Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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Beach Park Animal Clinic is seeking a Client Service Representative to provide exceptional customer service and support in a veterinary setting. The ideal candidate will have excellent communication skills, the ability to multitask, and a compassionate demeanor, especially during emotional situations.
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Skills & Requirements
Must-have
Professional phone etiquette
Handle emotional clients
Maintain accurate records
Process payments
Operate multi-line phone system
Nice-to-have
Welcoming environment
Positive client impression
Compassionate and well-mannered
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience preferred
Experience with Veterinary Electronic Medical Records preferred
Knowledge of veterinary medical terminology preferred