Not specified (assumed office-based or hybrid based on the nature of the job).
3 years customer service experience
Strong english communication skills
Microsoft office proficiency
Rotork Controls (Singapore) Pte Ltd is seeking an Inside Sales and Contracts Engineer to support their external sales team by managing customer relationships and facilitating technical quotations. The role involves order processing, customer service, and communication to ensure timely deliveries and customer satisfaction
Job Summary
The role involves collaborating with the External Sales team to build customer relationships by producing technical quotations and converting them into orders.
Responsibilities include managing order processing, verifying factory confirmations, and expediting supplier deliveries to ensure on-time performance.
Candidates must possess strong multitasking abilities and diplomatic interpersonal skills to interact effectively with staff, customers, and suppliers.
Matching Summary
Match Score: 75
Rotork Controls (Singapore) Pte Ltd is seeking an Inside Sales and Contracts Engineer to support their external sales team by managing customer relationships and facilitating technical quotations. The role involves order processing, customer service, and communication to ensure timely deliveries and customer satisfaction.
Skills & Requirements
Must-have
3 years customer service experience
Strong English communication skills
Microsoft Office proficiency
International business logistics knowledge
Contract law understanding
Nice-to-have
CAD or Solid Edge design software
ERP system experience
Engineering degree or technical qualification
Mechanical and electrical concepts knowledge
Key Requirements
At least 3 years relevant customer service experience
Degree or technical qualification in engineering (entry-level acceptable)
Proficiency in Microsoft Office and proprietary software systems