Customer Success Manager, Senior Associate (informatica)

Salesforce

Japan
Not specified; not specified; not specified
5-7 years customer success experience
Informatica product knowledge required
Japanese business landscape expertise
The role serves as a trusted advisor for enterprise customers leveraging Informatica-powered data management solutions within the Japan market

Job Summary

  • The role serves as a trusted advisor for enterprise customers leveraging Informatica-powered data management solutions within the Japan market.
  • Candidates must design and execute customized Customer Success Plans aligned to adoption milestones and demonstrate value to C-suite executives.
  • Salesforce offers an inclusive workplace where AI agents accelerate impact while maintaining core values of innovation and trust.

Matching Summary

The role serves as a trusted advisor for enterprise customers leveraging Informatica-powered data management solutions within the Japan market.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5-7 years Customer Success experience
  • Informatica product knowledge required
  • Japanese business landscape expertise
  • Executive Business Review facilitation
  • Data integration and governance concepts

Nice-to-have

  • Trusted advisor relationship building
  • Cross-functional collaboration skills
  • Voice of the customer advocacy
  • Strategic success planning abilities
  • Innovation-driven mindset

Key Requirements

  • 5-7 years post-sale experience
  • Business-level Japanese proficiency
  • English proficiency required
  • Experience with enterprise SaaS or data management
  • Hands-on knowledge of Informatica products

Work Rights

Not specified

Tailored Resume

Cover Letter