Eci Customer Support Engineer

KLA

Phoenix, AZ, USA
Base: $27.46 - $46.69 ph; bonus/equity: performanc...
Bs degree plus 2 years experience
Troubleshoots highly complex capital equipment
Repairs system level problems without standard procedures
The role involves evaluating, analyzing, and troubleshooting technical equipment problems to ensure customer production enhancement

Job Summary

  • The role involves evaluating, analyzing, and troubleshooting technical equipment problems to ensure customer production enhancement.
  • Employees are responsible for repairing system-level problems that have multiple causes and lack standard procedures.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(K) matching, and tuition reimbursement.

Matching Summary

The role involves evaluating, analyzing, and troubleshooting technical equipment problems to ensure customer production enhancement.

Salary

Base: $27.46 - $46.69 Per Hour; Bonus/Equity: Performance incentive programs available; Benefits: Medical, dental, vision, life, 401(K), ESPP, tuition reimbursement

Skills & Requirements

Must-have

  • BS degree plus 2 years experience
  • Troubleshoots highly complex capital equipment
  • Repairs system level problems without standard procedures
  • Travels to customer facilities and trade shows
  • Diagnoses chemical leaks or contamination issues

Nice-to-have

  • Experience with optics image processing motion control
  • Ability to recommend fab shutdown for safety
  • Collaboration on knowledge capture and reuse systems
  • Assisting installation engineers with machine setup

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years of relevant experience
  • Technical certification in field service engineering

Work Rights

Not specified

Tailored Resume

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