The role ensures quality and consistency of ongoing service delivery across Amadeus IT and e-commerce products for airline customers
Job Summary
The role ensures quality and consistency of ongoing service delivery across Amadeus IT and e-commerce products for airline customers.
Candidates must mobilize line organizations to secure delivery commitments and maintain accurate dashboards for risks and progress.
Amadeus offers competitive remuneration, annual bonuses, health insurance, and professional development opportunities in a diverse and inclusive environment.
Matching Summary
The role ensures quality and consistency of ongoing service delivery across Amadeus IT and e-commerce products for airline customers.
Salary
Competitive remuneration; Individual and company annual bonus; Health insurances and other benefits
Skills & Requirements
Must-have
Solid experience in IT delivery
Experience in airline or aviation technology
Ability to manage complex customer engagements
Background in PSS, reservations, digital, or airline operations
Nice-to-have
Strong relationship building skills
Certifications in project management or service management
Experience with Day-2 activities and bespoke developments
Ability to provide executive-level updates
Key Requirements
University degree in engineering, IT, or related field
Several years in project or service delivery roles