Patient Service Representative Float Pool

Workatintermountain

St George, Utah
Base: $17.86 - $23.22; bonus/equity: not specified...
Patient interaction via phone, in person, or messaging
Accurate emr documentation
Appointment scheduling
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • Intermountain provides a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Patient interaction via phone, in person, or messaging
  • Accurate EMR documentation
  • Appointment scheduling
  • Patient registration and data verification
  • Handling patient forms and payments

Nice-to-have

  • Professional etiquette and communication
  • Collaboration and teamwork
  • Confidentiality and customer service
  • Critical thinking and situational awareness

Key Requirements

  • Six months customer service experience
  • Basic computer skills (word processing, data entry)
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter