Technical Go-live Readiness Manager

Hornetal

Costa Rica, Costa Rica
Technical expertise in software support
Experience with erp system performance
Ability to manage customer escalations
The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production

Job Summary

  • The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production.
  • This role involves building strong relationships with customers and managing expectations.
  • You will do meaningful work with a team that values integrity, empathy, and collaboration.

Matching Summary

The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production.

Skills & Requirements

Must-have

  • Technical expertise in software support
  • Experience with ERP system performance
  • Ability to manage customer escalations

Nice-to-have

  • Strong cross-functional relationship building
  • Passion for learning and resourcefulness
  • Crisis management experience

Key Requirements

  • BS or MS in a Technical Degree
  • 4+ years experience in customer support
  • 7+ years experience for Sr. role

Work Rights

Not specified

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