Sts It Lead

Roquette

Fully remote
It service management
Customer service
Infrastructure and application support
As STS Lead, you will be responsible for the delivery of all IT services at the site, ensuring smooth IT processes in a complex and dynamic environment

Job Summary

  • As STS Lead, you will be responsible for the delivery of all IT services at the site, ensuring smooth IT processes in a complex and dynamic environment.
  • Your tasks include providing professional customer service for incidents and change requests, contributing to continuous improvements, and managing site-specific projects and rollouts.
  • Roquette offers an attractive compensation and benefits package, a varied workday with exciting projects, and a supportive team environment with opportunities for personal and professional growth.

Matching Summary

As STS Lead, you will be responsible for the delivery of all IT services at the site, ensuring smooth IT processes in a complex and dynamic environment.

Skills & Requirements

Must-have

  • IT Service Management
  • Customer Service
  • Infrastructure and Application Support
  • Project Management
  • Supplier Management

Nice-to-have

  • Business Process Understanding
  • Continuous Improvement
  • Team Collaboration
  • Interpersonal Skills
  • Customer Orientation

Key Requirements

  • Bachelor's degree in IT or Engineering or equivalent experience
  • Strong communication and customer orientation
  • ITIL understanding
  • Experience in project management
  • Very good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter