Customer Service Representative

Matic Insurance Services

Columbus, United States
Base: $19.23 to $20.19; bonus/equity: not specifie...
On-site
1+ year of customer service experience
Effective verbal communication skills
Ability to multitask
The Customer Service Representative will be the voice of Matic, ensuring customer satisfaction and retention

Job Summary

  • The Customer Service Representative will be the voice of Matic, ensuring customer satisfaction and retention.
  • Responsibilities include providing expert service, identifying cancellation risks, and upselling insurance products.
  • Matic offers competitive compensation, unlimited paid time off, and a strong team culture.

Matching Summary

The Customer Service Representative will be the voice of Matic, ensuring customer satisfaction and retention.

Salary

Base: $19.23 to $20.19; Bonus/Equity: Not specified; Benefits: Company covered health, dental & vision insurance, 401(k) retirement plan, unlimited paid time off

Skills & Requirements

Must-have

  • 1+ year of customer service experience
  • Effective verbal communication skills
  • Ability to multitask

Nice-to-have

  • Passion for conveying Matic's value
  • Tenacity and persuasiveness
  • Calm and professional demeanor

Key Requirements

  • Effective verbal communication skills
  • 1+ year of customer service experience
  • Ability to multitask

Work Rights

Not specified

Tailored Resume

Cover Letter