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Prudential Corporation Asia Ltd is seeking an Infrastructure & Application Monitoring Engineer for their Kuala Lumpur office. The role involves ensuring smooth IT operations through continuous monitoring and incident management, with a strong emphasis on collaboration and adherence to company policies.
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Job Summary
The candidate plays a pivotal role in ensuring the smooth operations of an organization's IT systems, operating as a team responsible for 24/7 operations.
This role focuses on responding to systems availability alerts that could impact end-user experience, with a focus on monitoring and advanced observability for early detection.
The team works on monitoring and advanced observability towards early detection, mitigating business impacts caused by IT systems.
Matching Summary
Match Score: 75
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Prudential Corporation Asia Ltd is seeking an Infrastructure & Application Monitoring Engineer for their Kuala Lumpur office. The role involves ensuring smooth IT operations through continuous monitoring and incident management, with a strong emphasis on collaboration and adherence to company policies.
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Skills & Requirements
Must-have
Continuous IT system monitoring
Respond to monitoring alerts
Manage hardware, software, network, server
ITIL Incident Management
ITIL Problem Management
ITIL Change Management
24/7 operations coverage
Nice-to-have
Analytical and technology experience
Emphasis on user experience
Pro-active and highly driven
Strong cross-functional collaboration
Maintain composure in stressful situations
Key Requirements
2+ years of progressive technology delivery
Tertiary qualification in IT, Computer Science or related fields
ITIL Foundation and above certification is Preferred
Good understanding of IaaS cloud computing operations (Azure/Google)
Previous experience as Infrastructure/Application Monitoring Engineer preferred
Bachelor’s degree in computer science, Information Technology, or related field