Chef De Groupe Opérations (cgo)

Europcar Inc

Remote, France
Base: not specified; bonus/equity: attractive mont...
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Manage front office teams
Customer experience excellence
Performance indicator monitoring
** Europcar Inc is seeking a Chef De Groupe Opérations (CGO) to manage Front Office teams remotely in France, focusing on delivering exceptional customer service and team performance. Ideal candidates should have management experience, fluency in English, and a commitment to teamwork and customer relations. **

Job Summary

  • As Chef de Groupe des Opérations (CGO), you will be a true intermediate manager of Front Office teams reporting to your Agency Manager.
  • Your main missions will include animating and managing Commercial Advisor teams by monitoring performance indicators, ensuring customer reception according to Europcar standards, and managing team schedules.
  • Europcar offers an innovative training program, prioritizes customer relationships, values teamwork through collective bonuses, rewards individual performance with an attractive variable component and regular challenges, and promotes internal advancement.

Matching Summary

Match Score: 75

** Europcar Inc is seeking a Chef De Groupe Opérations (CGO) to manage Front Office teams remotely in France, focusing on delivering exceptional customer service and team performance. Ideal candidates should have management experience, fluency in English, and a commitment to teamwork and customer relations. **

Salary

Base: Not specified; Bonus/Equity: Attractive monthly variable + end-of-year bonus; Benefits: Restaurant tickets and mutual insurance

Skills & Requirements

Must-have

  • Manage Front Office Teams
  • Customer Experience Excellence
  • Performance Indicator Monitoring
  • Team Scheduling and Training
  • Reporting to Agency Manager

Nice-to-have

  • Customer Relationship Focused
  • Teamwork Oriented
  • Adaptability and Curiosity

Key Requirements

  • Solid first experience in team management
  • Fluent English speaking
  • Possession of a B driving license

Work Rights

Not specified

Tailored Resume

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