Agentforce & Data 360 Support Engineer

Salesforce

Indianapolis, Indiana, US
Base: $80,900 - $122,300 annually; bonus/equity: c...
Hybrid
Salesforce data 360
Agentforce products
Technical expertise
The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful

Job Summary

  • The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful.
  • In your role as a Agentforce and Data 360 Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data 360 and Agentforce products.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful.

Salary

Base: $80,900 - $122,300 annually; Bonus/Equity: company bonus, incentive for sales roles, equity or benefits, as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program

Skills & Requirements

Must-have

  • Salesforce Data 360
  • Agentforce products
  • technical expertise
  • analytical troubleshooting
  • problem-solving expertise
  • customer experience management

Nice-to-have

  • passion for making customers successful
  • giving back to community
  • AI agents accelerate impact
  • bilingual language proficiency

Key Requirements

  • Salesforce and/or CRM applications
  • API / programming experience
  • Big data experience
  • Database concepts, Data management
  • SQL
  • Customer Support or Customer Service
  • Salesforce Developer, Agentforce, Data 360 Certifications

Work Rights

Not specified

Tailored Resume

Cover Letter