Guest Service Associate Front Office

Sofitel Brisbane Central

Bhubaneswar, India
On-site
Meeting and greeting guests
Dealing with guest queries
Maintaining high customer service standards
Sofitel Brisbane Central is seeking a Guest Service Associate Front Office in Bhubaneswar, India, to provide exceptional customer service and manage guest interactions. The role requires a minimum of one year of experience in hospitality and emphasizes teamwork and high standards of service

Job Summary

  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms.
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • Develop your talent through Accor’s learning programs and enjoy discounted rates at Accor hotels worldwide.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a Guest Service Associate Front Office in Bhubaneswar, India, to provide exceptional customer service and manage guest interactions. The role requires a minimum of one year of experience in hospitality and emphasizes teamwork and high standards of service.

Skills & Requirements

Must-have

  • Meeting and greeting guests
  • Dealing with guest queries
  • Maintaining high customer service standards
  • Motivating and developing reception team

Nice-to-have

  • Creating emotion for guests
  • Nurturing passion for service
  • Inspiring new ways to experience the world
  • Contributing to community initiatives

Key Requirements

  • Minimum one year experience

Work Rights

Not specified

Tailored Resume

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