Guest Reception Manager

Montage International

Base: $70,000 to $80,000; bonus/equity: not specif...
Front desk operations management
Guest complaint handling
Service standards monitoring
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life

Job Summary

  • At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life.
  • The Guest Reception Manager is responsible for the management of all aspects of the Front Desk/PBX/Bell & Valet functions in accordance with hotel standards.
  • We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.

Matching Summary

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life.

Salary

Base: $70,000 to $80,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front desk operations management
  • Guest complaint handling
  • Service standards monitoring
  • Property management system experience
  • Excellent communication skills
  • Troubleshooting guest and employee issues

Nice-to-have

  • Ability to promote positive relations
  • Maintain confidentiality
  • Remain calm and courteous
  • Think clearly and quickly
  • Work cohesively with all departments

Key Requirements

  • One year experience in a similar position
  • Two years hotel experience
  • High School graduate, college degree preferred
  • Guest relations training
  • Current CPR and first aid certification

Work Rights

Not specified

Tailored Resume

Cover Letter