Service Operations Manager

KONE

Beltsville, MD, US
Base: $159,800.00 – $209,790.00; bonus: kone annua...
Not specified (likely hybrid/onsite based on role requirements)
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guidelines implementation and monitoring
KONE is seeking a Service Operations Manager for their Beltsville, MD location, responsible for overseeing service operations and ensuring safety, quality, and customer satisfaction. The ideal candidate should have over five years of relevant maintenance and supervisory experience, with a strong focus on team development and operational efficiency

Job Summary

  • The mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
  • You will successfully drive the service business operations for your territory while working in collaboration with your customer and peers.
  • Benefits include competitive salary, 401K employer match, comprehensive health insurance, and tuition reimbursement.

Matching Summary

Match Score: 85

KONE is seeking a Service Operations Manager for their Beltsville, MD location, responsible for overseeing service operations and ensuring safety, quality, and customer satisfaction. The ideal candidate should have over five years of relevant maintenance and supervisory experience, with a strong focus on team development and operational efficiency.

Salary

Base: $159,800.00 – $209,790.00; Bonus: KONE Annual Bonus plan at 15% Target Incentive; Benefits: Medical, Dental, Vision, 401K Match, Tuition Reimbursement

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience with union workforce
  • Safety guidelines implementation and monitoring

Nice-to-have

  • Appetite for learning new technologies
  • Collaborative culture and innovation
  • Customer-focused service orientation

Key Requirements

  • Associates degree in related field or additional experience
  • Experience leading union represented workforce
  • Budget planning and control capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter