Help Desk Technician Tier 3

CACI

Base: $70,100 - $147,400; bonus/equity: not specif...
Fully remote
Active ts/sci security clearance
7 years c2isr infrastructure experience
Ccnp certification required
CACI is seeking a Help Desk Technician Tier 3 to provide advanced technical support for DoD users, focusing on complex issues related to satellite communication systems. The role requires a TS/SCI clearance and extensive experience with C2ISR Data Transport Infrastructure systems

Job Summary

  • The role provides advanced technical assistance for C2ISR Data Transport Infrastructure across global operational environments.
  • Employees will support mission-critical SATCOM networks with rapid incident response and coordinate service interruptions.
  • CACI offers a culture of integrity, flexible time off benefits, and comprehensive healthcare and retirement plans.

Matching Summary

Match Score: 85

CACI is seeking a Help Desk Technician Tier 3 to provide advanced technical support for DoD users, focusing on complex issues related to satellite communication systems. The role requires a TS/SCI clearance and extensive experience with C2ISR Data Transport Infrastructure systems.

Salary

Base: $70,100 - $147,400; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off

Skills & Requirements

Must-have

  • Active TS/SCI security clearance
  • 7 years C2ISR infrastructure experience
  • CCNP certification required
  • CompTIA A+ Network + GSEC CND
  • 24/7 shift work availability

Nice-to-have

  • Experience with ServiceNow ticketing systems
  • Knowledge of predictive analytics engines
  • Familiarity with Azure AD role-based access
  • Power BI integration skills

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • DoD-approved IA baseline certification within 6 months
  • Active Top Secret/Sensitive Compartmented Information clearance

Work Rights

Must have Active TS/SCI security clearance

Tailored Resume

Cover Letter