Front Desk Supervisor

Four Seasons Hotels & Resorts

Nashville, United States
Front desk operations supervision
Guest check-in and check-out
Guest service recovery
This role oversees Front Desk operations and serves as the Night Supervisor relief for two (2) night shifts per week, ensuring consistent leadership and seamless service across all hours of operation

Job Summary

  • This role oversees Front Desk operations and serves as the Night Supervisor relief for two (2) night shifts per week, ensuring consistent leadership and seamless service across all hours of operation.
  • Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • We offer a competitive salary, comprehensive benefits package, excellent training and development opportunities, employee discounts, and complimentary employee meals.

Matching Summary

This role oversees Front Desk operations and serves as the Night Supervisor relief for two (2) night shifts per week, ensuring consistent leadership and seamless service across all hours of operation.

Skills & Requirements

Must-have

  • Front Desk operations supervision
  • Guest check-in and check-out
  • Guest service recovery
  • Financial transaction processing
  • Hotel systems utilization

Nice-to-have

  • Concierge-level guest engagement
  • Collaborative work environment
  • Southern hospitality
  • Creative spirit of the city

Key Requirements

  • Previous Front Desk experience
  • Prior supervisory experience preferred
  • Ability to work overnights, weekends, and holidays
  • Proficiency in hotel systems (Opera or similar PMS preferred)

Work Rights

Not specified

Tailored Resume

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