Alternance - Coordinateur Des Opérations E-commerce – Europe – Septembre 2026 – H/f/x

Chanel

Paris, France
E-commerce operations monitoring
Customer service case resolution
Back office data monitoring
The mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams

Job Summary

  • The mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams.
  • You will assist project managers in the areas of Online Payment & Financial Flow, Fulfillment & Delivery, and Client Service to build the best luxury e-commerce experience.
  • You will manipulate e-commerce OPS data to provide suggestions, support, or challenges for team decisions, identifying areas for improvement and questioning the existing setup.

Matching Summary

The mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams.

Skills & Requirements

Must-have

  • E-commerce operations monitoring
  • Customer service case resolution
  • Back office data monitoring
  • Cross-country team liaison
  • E-commerce data analysis

Nice-to-have

  • Inclusive company culture
  • Personal development focus
  • Teamwork and collaboration
  • Second European language

Key Requirements

  • BAC+4 / BAC+5 education level
  • Professional English proficiency
  • Knowledge of OMS, WMS, TMS systems

Work Rights

Not specified

Tailored Resume

Cover Letter