Branch Concierge - World Square

369

Sydney, NSW, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channel

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channel.
  • You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
  • The role requires working a fixed Part Time roster covering Monday, Wednesday, and Friday from 9:00am to 4:15pm.

Matching Summary

As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channel.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations professionally
  • Availability for predetermined Part Time roster

Nice-to-have

  • Experience in Financial Services or Retail
  • Genuine interest in financial wellbeing
  • Approachable and professional demeanour
  • Interest in building a career with CommBank

Key Requirements

  • Prior experience in Customer Service, Financial Services, Retail, or Hospitality
  • Availability to cover specific predetermined roster hours
  • Professional presence to manage customer expectations

Work Rights

Not specified

Tailored Resume

Cover Letter