Concierge

Four Seasons Hotels Ltd

Tokyo, Japan
Base: competitive salary; bonus/equity: not specif...
Guest service and hospitality
Hotel system proficiency
Multitasking in fast-paced environment
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Concierge role involves responding to diverse guest requests with professionalism and personalized recommendations while upholding Four Seasons standards.
  • The company offers competitive salary, comprehensive benefits, excellent training and career development programs, and complimentary stays at other Four Seasons Hotels & Resorts.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including social insurance, defined contribution benefit, annual health check, employee meals, and discounts

Skills & Requirements

Must-have

  • Guest service and hospitality
  • Hotel system proficiency
  • Multitasking in fast-paced environment
  • Bilingual English and Japanese communication
  • Problem-solving and guest satisfaction
  • Office equipment operation

Nice-to-have

  • Relationship building with local vendors
  • Upselling hotel services
  • Flexible scheduling
  • Strong interpersonal skills

Key Requirements

  • High school education or equivalent
  • 1–2 years luxury hospitality experience preferred
  • Business-level English and Japanese communication
  • Legal authorization to work in Japan

Work Rights

Legal authorization to work in Japan required

Tailored Resume

Cover Letter