Patient Service Representative (psr) - Patient Access

Advocate Health

BayCare Medical Center, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Part-time, 2:45 pm - 11:15 pm (friday, saturday, sunday, monday, tuesday; every other weekend and holiday rotation required)
Hipaa compliance knowledge
Insurance verification skills
Epic electronic medical record proficiency
Advocate Health is seeking a Patient Service Representative for part-time work at BayCare Medical Center in Wisconsin. The role involves creating electronic health records, registering patients, and ensuring compliance with healthcare regulations while providing excellent customer service

Job Summary

  • The role creates the initial electronic health record foundation while preventing duplicate records to ensure patient safety.
  • Employees must verify demographic and insurance information, collect co-pays, and explain financial responsibilities to patients.
  • Advocate Health offers comprehensive benefits including health coverage, retirement matching, and paid time off for eligible team members.

Matching Summary

Match Score: 75

Advocate Health is seeking a Patient Service Representative for part-time work at BayCare Medical Center in Wisconsin. The role involves creating electronic health records, registering patients, and ensuring compliance with healthcare regulations while providing excellent customer service.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • EPIC electronic medical record proficiency
  • High volume patient interaction
  • Accurate data entry capabilities

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in fast-paced environment
  • Experience with Medicare/Medicaid plans
  • Financial advocacy referral knowledge
  • Multitasking in high stress situations

Key Requirements

  • High School Graduate education required
  • No prior experience required
  • None licensure or certification required

Work Rights

Not specified

Tailored Resume

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