Customer Service Specialist Direct

Axalta Coating Systems

Tiel, Netherlands
Mbo-4 work and thinking level
3 years experience in similar function
Dutch and english language proficiency
The Customer Service department serves as the heartbeat of the organization, acting as the primary point of contact for customers throughout their entire journey

Job Summary

  • The Customer Service department serves as the heartbeat of the organization, acting as the primary point of contact for customers throughout their entire journey.
  • Responsibilities include answering inquiries via phone and email, coordinating internal actions, processing orders, and driving continuous service improvements.
  • The role offers a challenging position with significant responsibility within a professional yet informal team environment focused on customer satisfaction.

Matching Summary

The Customer Service department serves as the heartbeat of the organization, acting as the primary point of contact for customers throughout their entire journey.

Skills & Requirements

Must-have

  • MBO-4 work and thinking level
  • 3 years experience in similar function
  • Dutch and English language proficiency

Nice-to-have

  • Experience in automotive or auto body industry
  • Experience with non-paint products
  • Proactive and customer-oriented attitude
  • Computer skills and technical aptitude
  • Sense of humor under pressure

Key Requirements

  • Minimum MBO-4 education level
  • Minimum 3 years relevant experience
  • Fluency in Dutch and English

Work Rights

Not specified

Tailored Resume

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