Formateur·rice – Assistance Aux Utilisateurs

Harris Novum

Quebec, Canada
Excellent communication and presentation skills
French and english fluency
Client training and support
The role involves designing and delivering training sessions for new and existing users of management software, both remotely and on-site

Job Summary

  • The role involves designing and delivering training sessions for new and existing users of management software, both remotely and on-site.
  • Key responsibilities include creating engaging training materials, providing first-level technical support, and ensuring successful software adoption.
  • The company offers 100% remote work, comprehensive benefits including fully paid health insurance, and a collective RRSP with employer participation.

Matching Summary

The role involves designing and delivering training sessions for new and existing users of management software, both remotely and on-site.

Skills & Requirements

Must-have

  • Excellent communication and presentation skills
  • French and English fluency
  • Client training and support
  • Fast-paced environment
  • Remote and on-site training

Nice-to-have

  • Detail-oriented and organized
  • Patient and empathetic
  • Adaptable to user levels
  • Experience with multimedia content creation

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven trainer experience
  • Customer support process knowledge
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

Cover Letter