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Amazon is seeking a Principal, Customer Success Specialist for their AWS Specialist and Partner Organization in Atlanta, GA. The role focuses on driving enterprise adoption of AWS Amazon Connect services, delivering tailored customer success strategies, and ensuring measurable business value realization.
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Job Summary
This role drives enterprise adoption and measurable business value realization for AWS Amazon Connect services through comprehensive customer success strategies.
The position requires designing frameworks, programs, and playbooks that enable customers to maximize outcomes via optimal adoption of AWS Amazon Connect.
Success is measured by customer satisfaction, adoption metrics, and tangible business outcomes realized while accelerating AWS revenue growth.
Matching Summary
Match Score: 75
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Amazon is seeking a Principal, Customer Success Specialist for their AWS Specialist and Partner Organization in Atlanta, GA. The role focuses on driving enterprise adoption of AWS Amazon Connect services, delivering tailored customer success strategies, and ensuring measurable business value realization.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
AWS Amazon Connect expertise
Enterprise customer success strategy
Go-to-market strategy execution
Technical workshop delivery
Adoption metrics analysis
Nice-to-have
Learn-and-be-curious mindset
Executive stakeholder engagement
Cross-functional collaboration skills
Inclusive team culture participation
Scalable framework development
Key Requirements
Deep knowledge of AWS Amazon Connect services
Experience with enterprise go-to-market strategies
Ability to conduct impactful executive conversations