Salesforce is seeking a Manager for their L2o Innovation team, focusing on enhancing customer engagement through actionable insights across the customer lifecycle. The ideal candidate will have a strong background in Sales Operations or Customer Success Operations, with a passion for driving innovation, collaboration, and data-driven decision-making
Job Summary
As the Global Prospect to Cash Innovation team focuses on Customer 360 Insights, you will play a critical role in enabling Sales teams with actionable insights across the full customer lifecycle—from additional integrated contact data through post-sales engagement.
Identify opportunities to better leverage customer and contact data to drive engagement, retention, and expansion.
Partner with Business and Technology teams to design and deliver scalable solutions that unify customer data and insights.
Matching Summary
Match Score: 85
Salesforce is seeking a Manager for their L2o Innovation team, focusing on enhancing customer engagement through actionable insights across the customer lifecycle. The ideal candidate will have a strong background in Sales Operations or Customer Success Operations, with a passion for driving innovation, collaboration, and data-driven decision-making.
Salary
Base: $164,000 - $177,600 annually; Bonus/Equity: company bonus, incentive for sales roles, equity; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Customer Lifecycle Insights
Sales Strategy
Revenue Operations
Data-driven recommendations
Process and technology innovation
Nice-to-have
AI-driven insights
Agentic interfaces
Seller workflow understanding
Cross-functional collaboration
Key Requirements
6+ years experience in Sales Operations, Revenue Operations, or Customer Success Operations
Strong understanding of the full customer journey
Proven ability to translate data into actionable insights
Experience bridging Sales and Customer Success processes
Proficiency in developing process documentation
Experience working with global, cross-functional teams
Strong analytical skills
Demonstrated success improving efficiency and effectiveness