Proactively drive outstanding performance in Safety and Quality in Delivery Operations and foster a culture of Safety and Quality throughout the organization
Job Summary
Proactively drive outstanding performance in Safety and Quality in Delivery Operations and foster a culture of Safety and Quality throughout the organization.
Establish and promote a service-minded culture, capture Voice of Customer, and ensure customer-centricity in all projects through understanding needs and proactive communication.
Lead, evaluate, and develop the operations team to achieve budget, safety, quality, and customer satisfaction goals, while identifying and addressing competence development needs.
Matching Summary
Proactively drive outstanding performance in Safety and Quality in Delivery Operations and foster a culture of Safety and Quality throughout the organization.
Skills & Requirements
Must-have
Safety and Quality Management
Customer Relationship Management
Team Leadership and Development
Installation Capacity Planning
Project Management Practices
Delivery Operations Management
Nice-to-have
Service-minded culture
Outside-in thinking
Collaborative working culture
Employee engagement focus
Sustainability integral part
Key Requirements
Project management competences
Installation methods
Safety policies
KW/local processes
Subcontracted installers training and certification