Customer Service Representative

Yosemite Veterinary Hospital

Seymour, CT, United States
Competitive pyy; performance bonuses available; 40...
Not specified
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Yosemite Veterinary Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and manage client interactions at their clinic. The ideal candidate will possess strong communication skills, compassion, and the ability to multitask effectively

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive impression.
  • Responsibilities include managing scheduled appointments, performing lobby triage for vaccines and wellness needs, and handling payments accurately.
  • The company offers tailored development programs, competitive pay with bonuses, comprehensive health benefits, and generous paid time off.

Matching Summary

Match Score: 85

Yosemite Veterinary Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and manage client interactions at their clinic. The ideal candidate will possess strong communication skills, compassion, and the ability to multitask effectively.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving in emergency situations
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary terminology
  • One year customer service experience
  • Compassionate communication style
  • Detail-oriented administrative skills

Key Requirements

  • HS Diploma or educational equivalent
  • Available for weekend and holiday rotations
  • Excellent computer efficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter