Xfinity Retail Service Associate (bellevue)

Comcast

bellevue, United States
Base: $15.50; bonus/equity: commission/bonus eligi...
On-site
Mobile device activation and setup
Customer education on technology
Troubleshooting complex device issues
Comcast is seeking a Retail Service Associate in Bellevue to provide exceptional customer service and support for mobile devices. The role requires technical knowledge, problem-solving skills, and a passion for customer education, ensuring a positive experience for customers

Job Summary

  • Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serve as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 75

Comcast is seeking a Retail Service Associate in Bellevue to provide exceptional customer service and support for mobile devices. The role requires technical knowledge, problem-solving skills, and a passion for customer education, ensuring a positive experience for customers.

Salary

Base: $15.50; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer education on technology
  • Troubleshooting complex device issues
  • Processing returns and exchanges
  • Maintaining store cleanliness and organization

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Customer-focused approach
  • Upselling accessories and add-ons

Key Requirements

  • High School Diploma / GED
  • 0-2 Years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter