Care Manager – Patient Support Call Center - Work From Home

IQVIA UK

Base: $22.00 - $23.00 ph; bonus/equity: not specif...
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Outbound and inbound call handling
Insurance eligibility verification
Prior authorization and appeals support
** IQVIA UK is seeking a Care Manager for a fully remote position in their Patient Support Call Center. The role involves contacting insurance companies, performing benefit investigations, and assisting patients with enrollment and support programs. **

Job Summary

  • Care Managers contact insurance companies to obtain eligibility information and perform benefit investigations for patients.
  • The role involves assisting patients with enrollment in copay assistance programs and providing prior authorization support.
  • Employees must maintain strict HIPAA compliance while working from a private, distraction-free home office.

Matching Summary

Match Score: 75

** IQVIA UK is seeking a Care Manager for a fully remote position in their Patient Support Call Center. The role involves contacting insurance companies, performing benefit investigations, and assisting patients with enrollment and support programs. **

Salary

Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Health and welfare benefits mentioned

Skills & Requirements

Must-have

  • Outbound and inbound call handling
  • Insurance eligibility verification
  • Prior authorization and appeals support
  • HIPAA compliance adherence
  • Microsoft Office Suite proficiency
  • 30+ WPM typing speed
  • Private workspace for remote work

Nice-to-have

  • Bilingual Spanish-English skills
  • Previous patient support hub experience
  • Healthcare customer service background
  • Team collaboration in virtual environment
  • Educational training participation

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year medical billing or insurance verification experience
  • Minimum three months data entry experience
  • Must reside in country where job is posted

Work Rights

Not specified

Tailored Resume

Cover Letter