Service Delivery/customer Success Manager

Hewlett Packard Enterprise

Multiple Locations
Fully remote
Service delivery experience
Customer relationship management
Incident management skills
As a Service Delivery/Customer Success Manager, you will be the single point of contact for all service-related matters

Job Summary

  • As a Service Delivery/Customer Success Manager, you will be the single point of contact for all service-related matters.
  • You will manage overall health of assigned customer accounts in the LATAM region, acting as a trusted advisor.
  • The role emphasizes a positive service experience and maximizing the value of the company’s offerings.

Matching Summary

As a Service Delivery/Customer Success Manager, you will be the single point of contact for all service-related matters.

Skills & Requirements

Must-have

  • Service Delivery experience
  • Customer relationship management
  • Incident management skills

Nice-to-have

  • Fluency in English and Spanish
  • Experience in IP-based networks
  • Customer Success methodologies

Key Requirements

  • Bachelor’s degree in Engineering or Computer Science
  • 5-7 years of relevant work experience
  • Proven communication skills

Work Rights

Not specified

Tailored Resume

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