Support Operations Specialist – Operations Support

Onyx CenterSource

Mexico, Mexico
Not specified; not specified; competitive total co...
Hybrid
Fluent in oral and written english
Back-office support experience
Account maintenance functions
Onyx CenterSource is seeking a Support Operations Specialist for operations support in a remote role based in Mexico. The position focuses on account maintenance, client reporting, and process optimization, requiring strong organizational and communication skills, preferably with a background in back-office operations

Job Summary

  • The role is responsible for performing account maintenance, generating client reports, and improving database quality within a global hospitality payments company.
  • Candidates must possess strong analytical skills to troubleshoot system issues, match payments accurately, and proactively identify automation opportunities.
  • Onyx CenterSource offers an inclusive environment with opportunities for growth, development, and working with a diverse worldwide team of experts.

Matching Summary

Match Score: 85

Onyx CenterSource is seeking a Support Operations Specialist for operations support in a remote role based in Mexico. The position focuses on account maintenance, client reporting, and process optimization, requiring strong organizational and communication skills, preferably with a background in back-office operations.

Salary

Not specified; Not specified; Competitive total compensation package mentioned

Skills & Requirements

Must-have

  • Fluent in oral and written English
  • Back-office support experience
  • Account maintenance functions
  • Manual operations tasks on tools
  • Client reporting generation
  • Database quality improvement
  • Payment matching accounting tasks

Nice-to-have

  • Bachelor's degree preferred
  • Microsoft Windows environment skills
  • Hospitality industry understanding
  • Additional language fluency
  • Strong interpersonal communication
  • Self-motivated team player
  • Problem-solving analysis skills

Key Requirements

  • High School education minimum required
  • Previous back-office or operations support knowledge
  • Ability to work on multiple projects simultaneously
  • Fluency in English (oral and written)
  • Excellent computer skills in Microsoft Windows

Work Rights

Not specified

Tailored Resume

Cover Letter