Client Success Manager- Health & Pharma- Remote New Brunswick

ICUC

New Brunswick, Canada
$70k-$80k; benefits: medical, dental, rrsp, pyid t...
Fully remote
Social media solutions expert
Account management for major brands
Client retention and growth
Deliver best-in-class account management to ensure clients achieve their goals, retaining and growing their business by identifying and implementing ICUC products and services

Job Summary

  • Deliver best-in-class account management to ensure clients achieve their goals, retaining and growing their business by identifying and implementing ICUC products and services.
  • Work closely with revenue and operations teams, and your director, to grow and retain accounts, requiring strong project management and budgeting skills in a fast-paced environment.
  • Advise clients on social media strategy by working with ICUC’s Strategy and Insights teams, contributing to new business pitches and shaping ICUC’s strategic offering.

Matching Summary

Deliver best-in-class account management to ensure clients achieve their goals, retaining and growing their business by identifying and implementing ICUC products and services.

Salary

$70K-$80K; Benefits: medical, dental, RRSP, paid time off; Not specified

Skills & Requirements

Must-have

  • Social media solutions expert
  • Account management for major brands
  • Client retention and growth
  • Social media strategy advising
  • Project management and budgeting
  • Service-oriented ethos
  • Virtual environment collaboration

Nice-to-have

  • Entrepreneurial thinking
  • Focused, get-on-with-it attitude
  • Team player
  • Sophisticated client interaction
  • Creative problem-solving

Key Requirements

  • At least 3 years of social media management experience
  • Enterprise client management experience
  • Proficient organic social media management
  • Experience with Sprinklr, Khoros, or Sprout
  • Strong organizational and time management skills
  • Proficiency in Microsoft PowerPoint and Teams
  • Willingness to travel for client visits

Work Rights

Not specified

Tailored Resume

Cover Letter