Assistant Director For It Support

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $67,909; bonus/equity: not specified; benefi...
Onsite
It support operations
Troubleshooting complex issues
Customer-focused it support
The University of Arkansas is seeking an Assistant Director for IT Support to manage IT operations within the Division of Student Affairs. The ideal candidate will have a background in information technology, experience in higher education, and strong leadership skills to ensure high-quality IT support

Job Summary

  • The Assistant Director for IT Support provides day-to-day management of the division’s IT support, ensuring high-quality, reliable, and customer-focused IT support.
  • The role involves remaining hands-on when necessary for complex troubleshooting and deployments, while also managing the division's IT asset lifecycle.
  • The University of Arkansas offers a vibrant work environment and a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, and retirement programs.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Assistant Director for IT Support to manage IT operations within the Division of Student Affairs. The ideal candidate will have a background in information technology, experience in higher education, and strong leadership skills to ensure high-quality IT support.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • IT support operations
  • troubleshooting complex issues
  • customer-focused IT support
  • asset lifecycle management

Nice-to-have

  • ITIL framework familiarity
  • Microsoft Intune proficiency
  • Active Directory proficiency
  • coaching and evaluating staff

Key Requirements

  • Bachelor's degree or four years of professional experience
  • Experience managing an IT Support team
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter