Business Operations Director

Canopyworks

San Francisco Bay Area, US
Base: $180k – $200k py; bonus/equity: not specifie...
On-site
Drive hands-on operational improvement
Improve gating metrics
Lifecycle readiness
Canopyworks is seeking a Director of Business Operations who will focus on hands-on operational improvements to enhance customer lifecycle metrics and execution reliability. The ideal candidate must have over 10 years of experience in operations within high-growth environments and a strong emphasis on execution and detail

Job Summary

  • Canopy is hiring a Director of Business Operations to personally drive hands-on operational improvement across the customer lifecycle, with immediate focus on improving gating metrics, lifecycle readiness, and execution reliability.
  • This is a doer role where you will work inside the system every day: reviewing pipelines, diagnosing bottlenecks, fixing broken handoffs, tightening readiness criteria, and installing operational rigor until outcomes are predictable.
  • Your mandate is simple: make lifecycle transitions clean, measurable, and reliable, sitting at the center of Sales → Deployment → CX → Support → Product → Finance execution.

Matching Summary

Match Score: 85

Canopyworks is seeking a Director of Business Operations who will focus on hands-on operational improvements to enhance customer lifecycle metrics and execution reliability. The ideal candidate must have over 10 years of experience in operations within high-growth environments and a strong emphasis on execution and detail.

Salary

Base: $180k – $200k per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • drive hands-on operational improvement
  • improve gating metrics
  • lifecycle readiness
  • execution reliability
  • make lifecycle transitions clean, measurable, and reliable
  • run the lifecycle system day-to-day
  • fix execution friction in real time
  • replace heroics with reliable workflows
  • build visibility that drives action
  • lead adoption through execution

Nice-to-have

  • calm, direct, and decisive under pressure
  • energized by fixing broken systems
  • turning chaos into reliability

Key Requirements

  • 10+ years running operations in high-growth environments
  • Hands-on operator
  • Obsessed with execution detail and follow-through
  • Comfortable enforcing standards
  • Strong cross-functional credibility
  • Bias toward action over analysis

Work Rights

Not specified

Tailored Resume

Cover Letter