Lead Business Process Owner - Casualty Claims Litigations

USAA

Remote, US
Base: $114,080 - $205,340; bonus/equity: not speci...
Fully remote
Litigated casualty claims knowledge
Process re-engineering and technology implementation
Process performance management
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice

Job Summary

  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
  • The Lead Business Process Owner will lead planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

Salary

Base: $114,080 - $205,340; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Litigated casualty claims knowledge
  • Process re-engineering and technology implementation
  • Process performance management
  • Risk and compliance control alignment
  • Data and analytics utilization

Nice-to-have

  • Strategic advisor with diverse perspective
  • Continuous process improvement leadership
  • Mentorship and guidance support
  • US military experience

Key Requirements

  • Bachelor's degree or 4 years related experience
  • 8 years business process execution/knowledge/experience
  • Quality management, process improvement, problem-solving tools
  • Implementing and sustaining change/improvements
  • Process Mapping and Modeling experience
  • Process management standards and policies
  • Lean, Business Process Management methodology
  • Utilizing systems to collect and analyze data

Work Rights

Not specified

Tailored Resume

Cover Letter