Voice Comm, Master Engineer

Mass General Brigham Incorporated

Boston, MA, United States
Base: $117,707.20 - $171,204.80 annually; bonus/eq...
Hybrid
10+ years hands-on cisco voip experience
Tier 3 troubleshooting of voice networks
Cisco unified communications manager configuration
This role serves as a lead technical expert responsible for architecting and deploying core Cisco VoIP application infrastructure across Mass General Brigham institutions

Job Summary

  • This role serves as a lead technical expert responsible for architecting and deploying core Cisco VoIP application infrastructure across Mass General Brigham institutions.
  • The position requires a 'hands-on' approach to evaluating, configuring, and troubleshooting complex voice network problems while standardizing systems enterprise-wide.
  • Candidates will collaborate with business executives and cross-functional teams to reduce telecommunications expenses and drive strategic technology initiatives.

Matching Summary

This role serves as a lead technical expert responsible for architecting and deploying core Cisco VoIP application infrastructure across Mass General Brigham institutions.

Salary

Base: $117,707.20 - $171,204.80 annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • 10+ years hands-on Cisco VoIP experience
  • Tier 3 troubleshooting of voice networks
  • Cisco Unified Communications Manager configuration
  • VMware virtualized environment expertise
  • VoIP architecture and deployment leadership

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work independently with minimal direction
  • Experience with LAN/WAN QOS design
  • Knowledge of SecureLogix Voice Firewalls
  • CCIE Voice certification preferred

Key Requirements

  • Bachelor's degree in Information Systems or related field
  • 10+ years networking and VoIP industry experience
  • 5+ years hands-on VMware ESXi and vCenter experience
  • CCNP Voice highly desirable
  • US work authorization required (implied by location)

Work Rights

Not specified

Tailored Resume

Cover Letter