Sr Manager, Apac Customer Success

Workday

Kuala Lumpur, Malaysia
Fully remote
Customer success management
Enterprise-level support
Customer relationship management
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our Customer Success Management Team plays a key role of being the link between our Customers, Sales, Professional Services and Production Services teams.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Customer Success Management
  • enterprise-level support
  • customer relationship management
  • issue resolution and escalation
  • account leadership skills

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • empathy and shared enthusiasm
  • people leader
  • continuous learning and improvement

Key Requirements

  • 8+ years as a people manager
  • 5+ years Customer management experience
  • Bachelor’s degree or equivalent work experience
  • Ability to travel up to 35%

Work Rights

Not specified

Tailored Resume

Cover Letter