Customer Banking Specialist - Greystanes

CBA New Digital Businesses Pty Ltd

Greystanes, New South Wales, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Greystanes Shopping Centre Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial services experience
  • Retail or hospitality background
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Place customer at the centre
  • Busy commercial retail environment

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to find solutions
  • Ability to work in a busy retail environment
  • Genuine interest in career with CommBank

Work Rights

Not specified

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