Head Of Operations & Retention For Dtc Health Wellness

Jobgether

Ireland, Ireland
On-site
Transform post-purchase operations
Optimize customer journeys after checkout
Oversee critical operational systems
This job posting seeks a Head of Operations & Retention for a high-growth direct-to-consumer health and wellness brand in Ireland. The role emphasizes improving fulfillment, customer retention, and overall customer experience, requiring a strategic operator adept at managing complex operational challenges

Job Summary

  • This leadership role is focused on transforming post-purchase operations into a competitive advantage by improving fulfillment, customer retention, and overall experience.
  • You will oversee critical operational systems, optimize customer journeys after checkout, and build efficient processes that support sustainable growth.
  • Working in a fast-paced and entrepreneurial environment, you will have significant ownership and influence across logistics, support, and performance metrics.

Matching Summary

Match Score: 85

This job posting seeks a Head of Operations & Retention for a high-growth direct-to-consumer health and wellness brand in Ireland. The role emphasizes improving fulfillment, customer retention, and overall customer experience, requiring a strategic operator adept at managing complex operational challenges.

Skills & Requirements

Must-have

  • transform post-purchase operations
  • optimize customer journeys after checkout
  • oversee critical operational systems

Nice-to-have

  • strategic operator mindset
  • entrepreneurial environment experience
  • passion for operational excellence

Key Requirements

  • Strategic operator with complex problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter